Privacy Policy - How We Protect Your Personal Data
Coding Turtles / Privacy Policy
1. General information
Coding Turtles ("we", "our company") is committed to protecting the privacy of your personal data. This privacy policy explains how we collect, use, store and protect the information we receive from you when you use our website and services.
This policy complies with the General Data Protection Regulation (GDPR) and applicable national personal data protection law.
2. Data controller
The data controller is:
Coding Turtles
Company ID: 208011132
Registered address: Pleven, 1 Angel Kanchev St., Bulgaria
Office: Pleven, 185 Vasil Levski St., office 9, Bulgaria
Email: info@codingturtles.com
Phone: +359 879 406 809
3. What data we collect
We collect the following types of personal data:
- Identification data: first name, last name, email address, phone number
- Business information: company name, role, business needs
- Technical data: IP address, browser type, operating system, cookie data
- Usage data: pages you visit, time of visit, actions on the site
- Communication data: the content of messages you send us
4. How we collect the data
We collect personal data in the following ways:
- Directly from you: when you fill out forms, contact us, or order services
- Automatically: through cookies and similar technologies when you visit the site
- From third parties: from social networks, partners, or public sources (only with your consent)
5. Purposes of processing
We use your personal data for the following purposes:
- Delivering the services you have requested
- Communication and responding to your inquiries
- Improving our services and website
- Sending information about new services (only with your consent)
- Compliance with legal obligations
- Protecting our legitimate interests
6. Legal basis
We process your personal data on the basis of:
- Consent: for marketing communications and cookies
- Contractual performance: to deliver the services
- Legitimate interests: to improve services and communication
- Legal obligation: to comply with statutory requirements
7. Data sharing
We may share your data with:
- Service providers: hosting, email services, analytics (Google Analytics)
- Legal authorities: where required by law
- Business partners: only with your explicit consent
We do not sell, rent, or share your personal data with third parties for their marketing purposes.
8. Retention period
We retain your personal data as follows:
- Client data: 7 years after contract completion
- Marketing data: until consent is withdrawn
- Technical data: 24 months
- Contact data: 3 years after the last communication
9. Your rights
Under the GDPR you have the following rights:
- Right of access: obtain a copy of your personal data
- Right to rectification: correct inaccurate data
- Right to erasure: request deletion of your data
- Right to restriction: limit the processing
- Right to portability: receive the data in a structured format
- Right to object: object to the processing
- Right to withdraw consent: withdraw your consent at any time
10. Data security
We apply appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We use SSL encryption, secure servers, and regular backups.
12. Changes to the policy
We reserve the right to update this privacy policy. If we make material changes, we will notify you by email or via a notice on our website.
13. Contact
For questions about this policy or to exercise your rights, please contact us:
Email: info@codingturtles.com
Phone: +359 879 406 809
Address: Pleven, 185 Vasil Levski St., office 9, Bulgaria
You also have the right to lodge a complaint with the Bulgarian Commission for Personal Data Protection at: Sofia 1592, 2 "Prof. Tsvetan Lazarov" Blvd.